AI-assisted branch operations

Operational support with human control built in.

BranchPilot combines tenant-aware support, durable workflow orchestration, self-hosted RAG and bounded AI assistance without giving models authority over customer-impacting actions.

Launch fictional sandbox View architecture

Northstar Retail Demosample data

Support queue

Missing membership pointsAI ready

Receipt reference unclearNeeds info

Branch procedure questionManual

Scoped by server

Tenant and branch isolation is enforced by NestJS, never by hidden UI alone.

Durable async

Transactional outbox, leases, retries and stale-result protection make failures visible.

Grounded retrieval

pgvector candidates are filtered by tenant/branch/role before ranking.

Traceable AI

Prompt/model/schema versions and human review boundaries are recorded.

Ticket path

click a stage

Ticket. Branch staff submit a durable ticket and optional evidence.

RAG engineering view

See authorization, embeddings, pgvector retrieval, context assembly and citation validation.

Failure handling

Inspect retry bounds, dead-letter visibility, idempotency and restart recovery.

Evaluation

Review the deterministic synthetic retrieval and isolation test set and its limitations.